Support

Email layer8threads@gmail.com. Replies within two business days.

What to include

If a table did not export correctly, these three things almost always identify the problem:

• The web application you were using (for example Salesforce, Workday, an internal admin tool).
• What you got instead — an empty file, missing rows, wrong columns, scrambled order.
• Roughly how many rows the table had on screen.

Please do not send us the exported file or screenshots of the data itself. It is usually your employer's or your client's data and we have no reason to see it. A description is enough.

Common problems

The export is empty

The page is likely building its table from <div> elements rather than a real table. That case is what the paid version exists to handle; the free version only reads standard HTML tables.

Only the first rows came out

Large grids discard rows once they scroll out of view. The paid version follows the table as it scrolls and reassembles it. If it is still cutting off, tell us the row count and the application — some grids load in unusual ways and we fix those individually.

Numbers came out as text

Tell us the format you are seeing, including the currency symbol and whether your locale uses commas or full stops as the decimal mark. Number cleanup is a list of rules and we extend it on request.

Refunds

If a tool does not do what this site says it does, ask for your money back and you will get it. See Refunds.

Reporting a security issue

Email layer8threads@gmail.com with "security" in the subject. We will confirm receipt within two business days. Please give us a reasonable chance to fix an issue before publishing it.